- #Salesforce pricing comparison to competitors manual
- #Salesforce pricing comparison to competitors full
- #Salesforce pricing comparison to competitors software
- #Salesforce pricing comparison to competitors professional
While Qualtrics does also offer Salesforce integration, GetFeedback clearly has the edge here. Probably the major advantage of GetFeedback is its Salesforce integration which was actually mentioned four times more often than for other survey tools! According to their website, that’s because GetFeedback is “the only CX solution purpose-built for Salesforce”. Users also ranked their survey templates highly. 16.9% of Getfeedback users mentioned “ease of creating surveys” compared with just 6.9% overall. In our analysis of survey tools, respondents were significantly more likely to rank GetFeedback as easier to use than other survey tools. It’s designed to help businesses to improve response rates thanks to its ease of use and attractive ready-made survey templates. GetFeedback is a feedback platform owned by SurveyMonkey. Qualtrics competitors & alternatives that are easier to use 1. Top 10 best Qualtrics competitors & alternatives
#Salesforce pricing comparison to competitors full
Here's our list of the top 10 best Qualtrics competitors, with the full analysis & breakdown of each below.
#Salesforce pricing comparison to competitors manual
Qualtrics has a TextIQ solution, but it either produces very generic categories, or requires a lot of manual input to create tagging rules and then maintain them as more feedback is added.ĭepending on why you might be considering alternatives to Qualtrics, the following options might be useful. If you gather a lot of text feedback from your customers via surveys or other means, this feature is critical. While overall, Qualtrics has great features, it is lacking when it comes to text analytics. And as mentioned above, this requires training. Pricing is only available on request, but budget for $1,500 per year for their basic Research Core 1 package.Īs a customer experience management solution, Qualtrics is not as expensive as some of the alternatives, but you need to use all of the features to make it worthwhile. Some find that Qualtrics is an expensive solution compared to its competitors.
#Salesforce pricing comparison to competitors software
People said that the software wasn’t intuitive and required training to get the most out of it. Reasons for not using Qualtrics Ease of use and need for trainingĪccording to our research, Qualtrics had the highest percentage of negative reviews that mentioned “user experience”. This was mentioned by 51.5% of respondents compared with 41.3% of respondents using other survey tools. One of the biggest positives reported by Qualtrics users was their “great customer service”. 7.4% of reviewers commented on the number of Qualtrics featuresīlue = Qualtrics | Orange = All other solutions
It also has a lot of customization and self-service tools. It’s a versatile solution that has great dashboarding and statistical analysis capabilities. When it comes to functionality, compared to similar solutions, twice as many reviewers commented on the number of features Qualtrics has. And when it comes to setting up and implementing the solution and Qualtrics’ research and analysis tools, the online survey tool scored about the same as its competitors.
#Salesforce pricing comparison to competitors professional
5% of Qualtrics users highlighted how professional the Qualtrics questionnaires looked, compared with 2.7% of other survey tool users. Why you might choose to buy or stay with QualtricsĪccording to our research, Qualtrics users are most likely to use the platform to design customer experience surveys. Qualtrics is best known for its advanced surveying features which include specialist templates for employee, product, and customer experience management. Qualtrics is a popular experience management solution which allows users to create and analyze customer and employee surveys. Our software codes customer feedback, allowing us to compare the key pros and cons of Qualtrics alternatives.Īs we walk through each of the top competitors to Qualtrics, we’ll share the insights Thematic discovered analyzing the public reviews of each survey solution.
We recently did a little digging into thousands of public reviews of the top 10 survey solutions using Thematic’s text analytics. In this article we’ll analyze the pros and cons of the key Qualtrics competitors to help you decide which is the best experience management solution and the best survey tool. What Are The Best Qualtrics Competitors And Alternatives? Customer Experience Feedback Analysis Surveys & Feedback CollectionĪre you looking for Qualtrics alternatives? Is this because the features are not a good fit? Do you find it difficult to use? Or is the pricing the issue?
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